• 1.513 Subsidiaries


  • EDI.822

A level playing field: check bank charges at the press of a button

About Deutsche Post DHL Group

Deutsche Post and DHL offer their customers both standard products as well as tailor-made solutions ranging from dialogue marketing to supply chain management. Around 490,000 employees in more than 220 countries and territories form a global network focussed on service, quality and sustainability. In 2013, the group generated revenues of more than 55 billion euros.

Status quo and objectives

As a group of companies with global operations, DPDHL incurs considerable bank charges. Due to the number of charges levied, it was simply no longer possible to check these without excessive time and cost inputs. The main objective of this project was therefore to automate the monitoring of bank charges levied by key banks. The intention was to draw on the results to create a basis not only for monitoring payment processes more carefully but also to subsequently be able to optimise these.

TIP implementation

The implementation process involved bank statements available in the formats TWIST BSB, CAMT.086 and Excel being processed and automatic tables of charges set up. It was then “only” necessary to check these. Flexible reports underpin the analysis of the extensive data and deliver transparency at the press of a button. A by-product of the monitoring of bank charges introduced was the retirement of an existing system for managing accounts across the group, meaning further cost-savings.


  • Monitoring bank charges with reduced workloads and a high degree of automation
  • Reimbursement of excess charges
  • Uniformity of charges (in tables)
  • Optimisation of payment processes
  • Firm basis for negotiations (supported by figures).


Learn more about the outsourced bank fee analysis with TIP:

Outsourced Bank Fee Analysis with TIP

Deutsche Post AG Case Study

„We now have a considerably stronger negotiating position vis-a-vis banks, which have noticed that we are carefully checking statements. Besides this, we now also have an overview of products and prices. Last but not least, we have been receiving major reimbursements as a result of the checks.“

Christine Pitzen,

Senior Treasury Manager, Deutsche Post AG

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